This Terms of Use governs access and participation in all online and mobile platforms operated by iMAD Research Inc.
Version 3.1 – Effective Date: June 02, 2025
Supersedes: April 1, 2024
Jurisdiction: Delaware, USA
Applies to: Website Users, Clients, Survey Participants
By using this site, you agree to these Terms.
These Terms govern your access and use of the websites https://imadresearch.com and https://imad.com (the “Website”), owned by iMAD Research Inc. (“iMAD,” “we,” “us”). By using the Website, you agree to be legally bound by these Terms.
“User” refers to any individual accessing or using the Website, including but not limited to research participants, visitors, or subscribers.
“Client” or “Customer” means any business, organization, or entity contracting with iMAD for services such as market research, data collection, or recruitment.
“Participant”: Individuals in research activities.
“Service Provider” refers to vendors or third-party entities supporting iMAD’s platform or research operations.
“You” and “your” collectively refer to both Users and Clients unless specified otherwise.
You must be at least 16 years old (or the minimum age of consent in your country, if higher) to use this Website. By accessing the Website, you confirm that you meet this requirement.
We may update these Terms at any time without notice. Continued use of the Website indicates your acceptance of any changes.
2.1 User Conduct
You agree not to misuse the Website, attempt unauthorized access, interfere with its performance, or post unlawful or harmful content.
Rights All Website content (text, graphics, logos, surveys, data) is owned by iMAD or its licensors. Unauthorized use or redistribution is prohibited.
Permitted:
Prohibited:
We comply with GDPR, CCPA, ISO 27001, and other global privacy regulations. Clients act as Data Controllers, iMAD as Data Processor. Participants’ data is anonymized unless explicit consent is given
5.1 Data Retention and Deletion
Personal data is retained only as necessary for its purpose or legal requirements and deleted securely when no longer needed. Identifiable survey data is generally retained for 12 months after the completion of the relevant project unless otherwise required by law or contractual agreements.
5.2 Incident Response and Data Breach Notification
Suspected data breaches must be reported immediately to privacy@imad.com. iMAD will acknowledge receipt of the report within 72 hours. If a breach is confirmed, affected individuals will be notified within 72 hours, in accordance with applicable data protection laws and regulations.
5.3 International Data Protection
Compliance Data from users outside the U.S. is processed according to global regulations (GDPR, PIPEDA, LGPD, APPI) with appropriate safeguards.
6.1 Disclaimer of Warranties
The Website is provided “as-is” without warranties of security, accuracy, or uninterrupted service.
6.2 Limitation of Liability
To the fullest extent permitted by law, iMAD is not liable for any direct, indirect, incidental, or consequential damages related to the Website or data breaches.
6.3 Indemnification
You agree to indemnify iMAD and affiliates against claims arising from your misuse or violation of these Terms.
7.1 Arbitration Clause – Disputes will be resolved through arbitration in Wilmington, Delaware, under AAA rules, waiving jury trials and class actions.
7.2 Governing Law – Terms are governed by Delaware law; disputes settled in Delaware courts.
7.3 Force Majeure – No liability for failures beyond reasonable control (natural disasters, pandemics, cyberattacks, etc.).
8.1 Mobile Application – Permissions Applications may request permissions (location, camera, notifications). Permissions can be managed via device settings.
8.2 Third-party Links – Third-party links provided as-is. iMAD is not liable for third-party sites.
8.3 Survey Incentives – Incentives may be modified or withheld if fraud or violations occur.
8.4 Termination – We may suspend or terminate access for Terms violations. Relevant clauses survive termination.
8.5 Accessibility – Commitment to digital accessibility. Alternative formats available upon request include large print, audio formats, and screen-reader optimized documents. Contact accessibility@imad.com for assistance.
8.6 Service-Specific Terms – Additional terms apply to certain services (mobile apps, API access, specialized research panels).
Notices must be sent to privacy@imad.com.
Contact:
iMAD Research Inc.
1209 N Orange Street, Wilmington, DE 19801
privacy@imad.com
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